Foundations V3

The Foundation Level is the entry level introduction to ITIL. As a services provider with a focus on tools and technologies that are built on ITIL, we recommend this course for our client community to ramp up on a consistent communication mechanism that is disciplined.

This course offers a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

We offer this through our partner relationships to help facilitate the delivery of our ITSM technologies.

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