Platform as a Service
The power of ServiceNow is the Platform. This is past the world leading Service Management Suite of Applications that ServiceNow provides.
The NIST definition of Platform as a Service (PaaS) states "The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created or acquired applications created using rogramming languages, libraries, services, and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, or storage, but has control over the deployed applications and possibly configuration settings for the application-hosting environment."
The answer is CreateNow . The ServiceNow offering that allows end-user, non-programmer Citizen Developers to build production ready applications.
We at VA Associates are evangelists and proponents of this approach and can guide you through the transformation.
What are these applications?
Candidate applications to be developed are those in any organization that wallow as a spreadsheet with no validations, workflow, security, notifications. These are quickly turned into an application with a standard look-and-feel, validation, workflow, access control and notifications...all readily available in the ServiceNow platform...a single architecture.
Let us share with you our experience with helping customers in HR, Distribution and other departmental applications.